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There are times when we all need some extra support to balance the demands of everyday life both at work and home. To help support our employees we have introduced a free and confidential Employee Assistance Programme (EAP) available for you to access. This service is delivered by Health Assured, an independent, provider of employee support services. Their staff are specialists in fields such as well-being, family matters, relationship issues, debt management, consumer rights, and much more.
Your EAP is paid for by us as a support service for you as an employee, so that it’s free of charge for you to use.
It’s available 24 hours a day, 7 days a week, 365 days a year and is accessible by phone, email and online.
The EAP can provide practical information, fact sheets and packs, resource information on support services in your local area and even short-term face to face or telephonic counselling to help get you back on track. Their comprehensive EAP website offers extensive resources including articles, interactive tools and regular online seminars.
The EAP website can be accessed as follows:
Website: Health Assured Website
User name: Tendring District Council
Unique code: MHA257943
Call - 0800 028 0199, quote Tendring District Council
They also have an app that can be downloaded to provide ongoing support and information.
Apple Store download: Wisdom App - on Apple Store
Google Play store download (Android): Wisdom app - on Google Play
The EAP is designed to help you with a wide range of work, family and personal issues. Confidentiality is the foundation of the service and Workplace Options is bound by professional standards regarding confidentiality and the disclosure of details of individuals who have contacted them.
Topics include, but are not limited to, the following:
The EAP also provides Manager Assist for anyone in a management, team leader or supervisory role to provide information and support on any subject which is impacting upon you, an individual or your team. Manager Assist can be used as a sounding board for talking through concerns you have about an individual, or for guidance on people management issues.